FAQs

Q: How do I create an account?

A: Please click on "Create an Account" under Customer Care at the bottom of our page, or on the top right above the Cart button.

Q: When will my order arrive?

A: Once your order is shipped, you will receive a tracking number that you can use to track your package. Standard shipping transit times can take up to 4 business days depending on your location.

Q: Are the DeMarini bats brand new?

A: Yes. All of our bats are brand new and come with original wrapping + 1 Year Manufacturer's Warranty 

Q: Why isn't my coupon working?

A: Please be advised that under our Terms of Service, discount codes may apply to certain items only and for a certain period of time. 

Q: Can I get a discount if I buy "x" amount of bats?

A: Please contact customerservice@mbateamsports.com to inquire about any bulk sales.